Quick Summary
- Pricing
- Free tier available · from $8.99/mo
- Pricing Model
- per user/month
- Category
- CRM
- Founded
- 2013
- Best For
- All-in-one CRM with sales, marketing, and service automation
- Top Features
-
- Pipeline View
- Calendar Sync
- Mobile App
- Sales Automation
- Integrations
-
Gmail Outlook Zapier Slack Stripe
About Agile CRM
Agile CRM is an all-in-one customer relationship management platform designed for small and mid-sized businesses. Founded in 2013, it combines sales enablement, marketing automation, and customer service tools into a single affordable package. The platform offers contact management with a 360-degree view, deal tracking with a visual sales pipeline, and built-in telephony for direct calling from the CRM. Agile CRM distinguishes itself with a generous free plan for up to 10 users and competitive paid pricing starting at $8.99/user/month — significantly undercutting larger competitors like HubSpot and Salesforce. The marketing automation suite includes email campaigns, landing page builder, web analytics, and social media monitoring. For customer service, it provides a helpdesk with ticket management, canned responses, and SLA tracking. While Agile CRM lacks the depth of enterprise platforms, its breadth of features at its price point makes it a strong contender for growing businesses that want sales, marketing, and support in one tool without paying for three separate subscriptions.
Pros & Cons
Pros
- Free plan for up to 10 users with 1,000 contacts
- All-in-one: sales, marketing, and helpdesk in one platform
- Very affordable paid plans starting at $8.99/user/month
- Built-in telephony and appointment scheduling
- Marketing automation with email campaigns and landing pages
Cons
- Dated user interface compared to modern CRMs
- Email deliverability can be inconsistent
- Performance slows with large contact databases (50K+)
- Limited advanced reporting on Starter plan
- No AI-powered features in 2026
Expert Verdict
“Agile CRM punches above its weight for small businesses on a budget. The free plan supporting up to 10 users is genuinely useful — not a bait-and-switch like some competitors. The paid plans remain affordable even as you scale. However, the interface feels dated compared to modern CRMs like HubSpot or Pipedrive, and advanced reporting is limited on lower tiers. Email deliverability can be inconsistent, and the platform occasionally feels sluggish with larger contact databases. If budget is your primary constraint and you need sales + marketing + support in one tool, Agile CRM delivers remarkable value. If UX polish and advanced analytics matter more, consider HubSpot (free tier) or Zoho CRM.”
— AppSage Editorial Team
Feature Checklist
- Pipeline View
- Available
- Sales Forecasting
- Not available
- Email Tracking
- Not available
- Document Mgmt
- Not available
- Calendar Sync
- Available
- Mobile App
- Available
- Sales Automation
- Available
- AI Assistant
- Not available
Frequently Asked Questions
How much does Agile CRM cost in 2026?
Is Agile CRM really free for 10 users?
How does Agile CRM compare to HubSpot CRM?
What integrations does Agile CRM support?
Is Agile CRM good for small businesses?
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